The point out legal professional general’s place of work has filed match from an Allentown home advancement firm, accusing it of deceptive, high-pressure profits techniques.
Curtis Full Service, Inc., took edge of consumers — quite a few of whom were aged and lived alone — by using deceptive methods to trick them into having to pay for unnecessary perform, Attorney Normal Josh Shapiro reported in a information launch.
The go well with names the business and two staff, manager Richard Price and area supervisor Matthew Value.
“Curtis Full Service flat out lied to Pennsylvanians,” Shapiro claimed. “They misinformed buyers about their correct to terminate contracts and in some instances, refused cancellation outright. They utilized undesirable data, partial facts, and soiled tricks to pad their charges at the price of more mature Pennsylvanians.”
The accommodate rates that the company advised consumers obtain merchandise that were unnecessary and in some conditions inappropriate for the customer’s dwelling. Some prospects were being questioned to indicator incomplete invoices that have been later on filled out or altered by a Curtis personnel, the accommodate says, though clients who attempted to terminate contracts were being often refused, and in some circumstances threatened with lawsuits.
The Price ranges allegedly utilized high-stress and scare tactics to influence shoppers their health and fitness and basic safety were being at hazard if they did not make advised purchases and insisted on commencing get the job done quickly to discourage next viewpoints.
Customers ended up supplied the impact that they were taking out a bank loan for property improvement products and services in a selected total, only to later learn they had signed up for a credit card and were being accountable for buys in extra of the volume verbally agreed to, the match expenses.
Shapiro’s information launch cited the situation of Kathy Reither of Northampton County, who known as Curtis Complete Services two times right before Xmas when her furnace was acquiring difficulty. “Curtis Full Provider produced all these statements,” Reither stated. “All these things that were completely wrong with my furnace, that if he even tried using to clean my furnace it was likely to crumble. All lies.”
Customers who believe they or household users may perhaps have been victims of deceptive methods by Curtis Whole Services can file a complaint on line with the Bureau of Buyer Security, e mail [email protected] or call 800-441-2555.
Individuals are also urged to inquire aged spouse and children customers if they had a damaging knowledge with Curtis Full Provider and report any such issues to the Workplace of Legal professional General’s Bureau of Consumer Security.
Contractors who have data about the alleged business techniques of this enterprise really should also get in touch with the bureau, Shapiro said. The go well with was filed in Lehigh County Court docket by deputy lawyers basic Melissa Kaplan and Shawn Bachman.